Operator · Strategist · Founder

Twenty years inside the room
where decisions get made.

Operations consulting and AI strategy for Black-owned businesses and Black corporate professionals. Earned authority, not purchased success.

Work With NakiaSee the operating manual

01 — The Operating Manual

Not a résumé. The receipts.

Operations
20yrs
Corporate healthcare operations. Multi-state systems. The rooms where uptime and lives intersect.
Method
Lean · ITIL
Lean certified. ITIL certified. Green Belt trained by a Master Black Belt. ASQ certification in progress. Process is not vocabulary. It is the discipline of doing fewer things, on purpose, well.
Practice
AI strategy
Not adoption theater. AI translated into operational moves a team can execute on Monday morning.
02 — The House

The work has one front door.

03 — Writing

Notes from inside the work.

04 — Direct

One path. No form farm.

If your situation needs to be diagnosed before it can be priced, that is what the first conversation is for. Email is read directly.

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